Return and Refund Policy

Return and Refund Policy

Return Policy:

Fe-Uri offers complete transparency & confidence on the purchases with us to all our customers. 

Our products are non returnable. However, we do appraise returns of purchased items under the following conditions: 

  • Wrong size of the product

  • Defective

  • Damaged

  • Wrong product
  • Delayed beyond 15 days of delivery

  • Expired

In case of any of the above conditions, the product bought can be returned within 9 days of delivery. 

Before returning a product, please ensure that it is not used.

 

Replacement/ Refunds:

We will new products as replacement, once we get the returned ones.

If any user does not want replacement then they have to inform the same within 24 hours of placing the order. In this case we refund the amount to them. For prepaid orders, we either give them points or refund to their cards directly. For any other form of payment we issue cheque or wallet.

Cancellation Policy:

After placing the order, if user wishes to cancel, they should write to us @ care@feuri.com or call us/WhatsApp at: +91- 9082342545 within 24 hours.

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